Stark's customer support is total crap. I had to eventually reverse the charges on my credit card. I dropped the bike off at my local dealer 6 weeks ago. Stark is still figuring out how to re-title the bike, as I still hold the pink slip.
Rode my bike about 10 minutes prior to installing the side stand (which Stark said that I had to install myself even though I ordered the bike with it). The bolt holding the subframe to the side panel was cross threaded and ruined the threads of the side panel on removal. The bike is not...