Stark Losing my mind and my faith...VENT

Beatbox7

Member
Likes
5
Location
USA
Varg MX was delivered with the wrong tire, 19in v s the ordered 18in. Start the email game. Need pictures etc. Provide, days go by, ask me to take to a dealer, load bike take to dealer, they take pics, say they will get back to me. Wait 6 weeks, nothing, wont answer phone or return calls. Start email game again. OK. We will send you a wheel. 19in wheel shows up....JC....its been 3 months now...reply to last email thread I got the wrong wheel , again. Response email says to take it up with SAM the chatbot...I guess I'm rolling 19 whether i like it or not.
 

Proxxon

Member
Likes
8
Location
Belgium
Thats frustrating!

I would happenly swap you out with my spare 18" rim I have laying around for your 19".

Only problem I see is you are from USA and I live in Europe.
Shoot me a message if interested, brand new/never run or mounted 18" oem stark rear wheel without tire.
 

Beatbox7

Member
Likes
5
Location
USA
Thats frustrating!

I would happenly swap you out with my spare 18" rim I have laying around for your 19".

Only problem I see is you are from USA and I live in Europe.
Shoot me a message if interested, brand new/never run or mounted 18" oem stark rear wheel without tire.
Really appreciate the offer, this has tire mounted already and with work and shipping would be a bit much, but, thank you kindly for the offer.
 

Beatbox7

Member
Likes
5
Location
USA
Odd. Where are you in the USA? Stark will definitely take care of you, just ride the bike with a 19' until they do.
Yes, USA. They did send me a replacement after 2 months of rigamaroo...another 19in wheel...I've just accepted my fate...they have robbed me of too much time and energy to persue it any further...
 

FYR

Well-known member
Likes
116
Location
Central Valley, CA
Well, I meant what 'part' of USA are at. I'm in Central CA and I was going to offer the same as @Proxxon did. I have a full set of the 18/21 wheels & tires that came on my 2024. I swapped mine out for a custom set shortly after getting my Varg. If you ever want a spare set, I'll be happy to sell them at a more than reasonable price. Original tires, 3 rides on 'em, the tubes have already been swapped for 2mm thick HD tubes.
 

dmarquay

New member
Likes
0
Location
Cloverdale, CA
Stark's customer support is total crap. I had to eventually reverse the charges on my credit card. I dropped the bike off at my local dealer 6 weeks ago. Stark is still figuring out how to re-title the bike, as I still hold the pink slip.
 

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