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All, please note we are actively working on this issue and will come up with a resolution soon. Don't dive into your throttles, you will waive the warranty on the motorcycle.

Hi everyone, A quick update on the chargers: we received a batch of them and are hopeful we will be able to take care of all the back-orders within the next few weeks.

Of course we are using the actually pack voltage to shut down, not the average showed on the display.

Please note that keeping the key ON does not increase charge. The display shows "more" charge when the key is cycled because of the logic of how the charge is estimated. Basically by cycling the key, the bike is losing the history of the ride and cannot estimate your range based on your recent...

Hi, For those you sent me a note, I will be able to spend some time on this when I get back in the office (I am travelling in Europe at the moment). I apologize for the delay. IMPORTANT: when picking up your R charger, please make sure to bring your bike so your dealer can update the FW on your...

Hi all. Anybody who has not received their R charger yet, please send me a PM with your name and address, the date of the purchase and the dealer's name please. I'll see what I can do.

For reference, it is normal for electric vehicles to "keep charging" even though the pack seems to be full. In general, vehicles will balance the pack, run diagnostics, etc... during that time.

I'll pass on the message. And I appreciate the love.

Ding! Ding! Ding!

This is already programmed in the motorcycle's firmware with the maps having different rate of acceleration limits.

Map 4 also allows for a lot more rear wheel spin than other maps.

We do prevent over-charging at full SOC.

This is not correct. The contacts themselves (within the connector) are not rated for high-cycle life. Over time they would degrade, with resistance increasing. The extreme failure case from this high resistance would be fire.

40-50% charge when sitting for a while is the way to go. Any other time, feel free to go from 100% to 0 every single time. The safety margin is included in the firmware.

Fork guards will be different between 4CS/SMR forks and AER/Xplor.

Just to be clear: our onboard charger will not work with a J1772 public station because the protocols are different (they talk different language so to speak).

I am thinking you guys have very old firmware and that's why they are behaving differently.

We always do. :lurker:

Bikes pull firmware based on VIN, so it is highly unlikely you have the SM maps.

Both offboard chargers work on all bikes (base and R models). The R pack will benefit the most from the faster charger because the cells "run cooler." The benefit of running the faster charger on a base bike is modest. In my opinion, the best improvement in this case is that the new charger is...