EXR stalled out (throttle not doing anything)

[ecd]

While commuting to work, my throttle suddenly stopped working on my Redshift EXR. I've seen the reports about throttle faults when turning the throttle backwards, but I didn't turn the throttle backwards and my dash didn't display the error message that others have posted.

I wasn't doing anything particularly strange. I accelerated briskly from a stop, then rode a bit and it suddenly stopped. I flipped the kill switch and ignition and then it was fine. I've rode 20 minutes since then, and not have had it repeat yet.

My bike has ~12 hours / 250 miles, much of that from trails.

Is this the same thing as the throttle fault (despite not having an error message)? Has anyone seen this?

Here's a video of it:

 

[Philip]

Weird. Hope you figure it out.

Nice video. Makes me want to plate my MXR.

 

[Mark911]

I'm sure the data log will show the anomaly. I wish Alta would publish a list of faults that can cause total shutdown.

 

[Judaslefourbe]

Please send an email to service@altamotors.co with all the details you can (video included please).

 

[bking]

Looks like the same thing that has been happening on my EXR (though I get the "Inverter Throttle Fault" message). The throttle just becomes unresponsive, and engine braking just stops. I wish it would light a warning light or something instead of just a subtle message, I've been left dead at a light & not known it until the light changed. Makes for a bad situation with the cars behind me.

 

[ecd]

Update: I got the firmware updated 2 weeks ago. I have not had this happen other than the one time from the video