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I hear what you're saying, but one big difference between Stark and other OEMs is that there's a huge amount of institutional and customer knowledge with the existing designs. This doesn't apply to a company like Stark that decides to go a different way on some things and is shipping in...

Just a guess, maybe they actually heard the (correct) feedback that the phone horn was useless? When I heard it, I couldn't believe someone thought that was going to be good enough. A stock horn was a selling point for me, a feature I wanted for trail riding. Yeah, unfortunately it really makes...

I have plenty of criticism of the implementation using the phone as a dash -- mine didn't even work when I first got it. But the bike still started without it. Lots of low-effort information on Facebook. In my mind, if you're going to try a new design like Stark has, you need to do a...

I got a "horn kit" for my EX from Stark today. Did anyone get any instructions on the installation? I just remembered to look back at the assembly video and it's there but light on detail. I guess I'll give it try this weekend. The package didn't come with even a single piece of paper...

I'm pretty new to the bike, so if people could explain how this worked (or didn't work). Wouldn't this be the same was when you were somewhere remote and couldn't connect to wireless? Is this related to using the electronic lock in the app? When I got the bike and had problems with setting up...

For me, the first call they left a voicemail with the a callback number. I also got an email from Noatum Logistics with the same info and a tracking number. But the delivery still sucked. The first delivery day was botched, gave me a 4 hour window but the driver didn't show up at all. Then they...

Yes on both counts. FedEx delivered my phone cradle yesterday. Check your email, they sent me one about it.

I had this exact same thing happen out of the box on Thursday. Then I think it must have gotten another update because I tried it again and now it works. I was also told you can go to App Info then the ... menu in the upper right corner and revert the update to get it working. But I didn't need...

Ah, OK. Thanks. My box was trashed in shipping, had two big tears and was practically falling apart. I never even considered looking for a QR code on the outside. That's a dumb choice on their part. All they needed was a piece of paper in the box with the arkenstone and I would have found it.

Am curious, does the EX delivery come with any documentation or instructions in it? Mine had none whatsoever, not even a QR code. I'm pretty familiar with bikes and tech-savvy so nothing was impossibly difficult and I was able to search and find the youtube videos I needed. But surprising there...

My EX delivery came Thurs and the app auto-downloaded the update and kept crashing. I wasn't aware of that option to uninstall updates, thanks. It must have got another update though because when I turned it on yesterday afternoon it started working. Pretty terrible that they shipped a bad...

Seat Concepts doesn't make a low seat for this bike and doesn't intend to. I don't think there's enough room to make a meaningful drop.

Roger, thanks.

I searched for lower seat options, but I didn't find anything. I only found talk of race or comfort seats or discussions around that. If you have any leads I'd love to hear it. For street bikes it's not uncommon for people to get a seat foam carved out, but those stock seats are quite thick...

Thanks guys, I wasn't sure what to even search for. When you say Race Tech valving, do you mean numbers from Race Tech or having them actually do the valving work for you?

I have an EX on the way and I'm 5'-5", 140lbs w/o gear. Usage will be trails/single track. Am not a very experienced dirt rider but have a lot of experience as a roadracer. Will likely try a supermoto and flat track setup at some point too. I ordered a koubalink to drop an inch but nothing else...