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Most auto parts stores will have a 7568. It fits Porsche, Audi, Mercedes, etc.

The OEM bulb is a 7568 rather than an 1157. This is the European equivalent. Might I suggest that you purchase a new 7568 bulb and try it before the trip to the dealer? It might not solve the problem, but, then again, it could. The issue here is what is called inrush current. Our software based...

What bulb are you using? 1157?

The blue light flashes quickly showing that the battery is in shutdown mode, discharging the capacitor and making the high voltage circuit as safe as possible - an important process if one is to work on the system. There are no patterns, only the rapid flashing indicating shutdown.

Correct.

For those of you that have experienced Code 36, you need to visit your dealer. The dealer needs to transmit data first so we can solve the issue. It can be a battery issue, or possibly another cause. Please don't just have the dealer reset it. It will almost undoubtedly reappear. Once the...

Thanks, Mark.

WoodsWeapon, I was the rep that came to your house. I'm sorry you have experienced this issue. I replied to your first request that same day asking if you could take it to World of Powersports in Decatur. I'm sorry if that reply did not make it to you. We have a firmware update in the works to...

I do work for Alta. I hope to be able to help with technical issues and questions on here when I can.

Unfortunately, there isn't any provision in the interface to change the ratio to compensate for gearing changes. Your dealer should be able to look up your VIN and tell you if your firmware is the latest version.

The best, and perhaps quickest way to report and record a problem with a service code is to email service@altamotors.co. Include your VIN and model, description of the problem, and try to include the time and date of the event (code). The Service Team would take it from there and assist you in...