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Go ahead and make a video of you trying to turn it on and also trying to charge. The video will probably be too big to email, with iphone you can use mail drop, or you can put it on youtube and send them a link. From what I have seen in the past, they will probably either remote into your bike...

The original Stark bikes, which were designed for MX, but some of us (most?) ride hard enduro style have this Blackview BV6300 pro phone as their display: And I have a street legal license plate on mine. The MCO I got with the bike just said "Motorcycle," and did NOT state "Off Road Only." The...

It’s a lot faster to tap that “power“ button twice then restart the phone.

Ok, yeah, it is the power button if you hold it long enough, but if you just tap it, it blanks the screen, tap again and screen comes back on, and 99% of the time reconnects with the bike. Bluetooth was already active and connected to the bike, but it looses the connection. For example I might...

I am referring to the single button on the side of the MX Stark phone, near the volume "rocker" switch. For the docking station to charge your MX Stark phone it must be loaded with the buttons on the forward (left) side of the docking station. When the phone screen is on, pushing this button...

The throttle for the EX has a different part number. I assume it's only because the electrical connector is different.

I think the Bluetooth connection between bike and phone(on MX) got better with each app update. It is much more stable than it was originally. Now, 2 taps on the “blank screen” button usually reconnects it.

Several EX owners have reported that the right red button works the same as the left red button. And at least one was able to turn his bike on ONLY with the right red button, because the left red button wasn't working.\ EDIT: However, I think only US bikes came with the right red button.

Everyone should have gotten an MSO. If you didn't I would contact Stark and/or the dealer you purchased from.

Have you tried the red button on the right handlebar? As I understand, it functions the same as the left red button on the EX.

I got my replacement charger and I'm back in bidness! I also had an issue with the docking station. The phone would start charging, then stop. I had just retorqued the handlebars (docking station), and I think it was twisted. After loosening and re-torquing, it seems ok now.

I got my MX in May 2024, with an 18" rear tire. It came with 13-47 sprockets and 114 link chain.

Same You can verify by checking part numbers on the stark website parts section.

Yes, the water pump runs whenever the bike is turned on, but the radiator fan cycles on and off based on temperature.

The newer chargers for the USA now have a molded plug, so that issue has been resolved. I finally got a reply from support and now they want me to send them a video, even though I already sent a photo showing the blue LED and “-kW” But since I took my bike to the dealer to charge, it’s now at...

I agree, but they are getting much slower lately.

I just had the same problem; everything appears to be charging except “Current Charging Power” displays “-kW” I suspected my charger was the problem. I opened a support request with Stark, but they are getting slower, so I took my bike to the closest dealer which is one hour away, and plugged...

There’s a drain plug and a level plug. See YouTube for Stark Future maintenance/repair videos.

I haven't heard of that exact problem, but others have had problems with the switch. I would try some WD-40 to see if that loosens it up. If that doesn't work, contact Stark support.

RV 30 amp plugs are only 120v. You can charge your stark on 120v if you have an adapter. The charger is much faster on 240v.