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I managed to borrow the data cable. Wondering if anyone in Seattle WA area can and know how to possibly update the firmware. Any help will be appreciated.

Hi Silenthorse, I got the “ AC ground not detected “ as you did for the first time in three years. Never before on my ‘18 SM. You said the update firmware fixed. Can you give me some details on that please. Don’t have multitool. Hoping if that’s the fix I will travel to get update done. Thanks...

Definitely I’m seeking help to fix. I can deal with mechanical but not electrical. I’m hoping someone close to Seattle able to check my firmware and update if needed. Rashid510 told me there’s charger update possibly. There was another member with same AC ground not detected msg believe was...

Thanks I’m hoping to get some help to update my firmware to see if that may solve the issue.

Thank you B. Frank. Hope I won’t need one but will see.

Thanks! I will ask him.

Hi Butch, I know it’s a old thread. Just wondering if you have the on-board charger for SM for sale? I think you said you’ve removed yours. Mine went bad. Desperately need one. Thanks,

New member here. Bought a 2018 Alta SM from a out of business Ducati/Alta dealer after they’re closed new. Put about 1200 miles last three years without any issues. Alway kept about 50-75% battery power. Rode it regularly. Today riding home with about 25% and tried to charge it. Display showed...