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I have heard this about the SM’s on board charger, but I’ve tried as many different outlets as I can get to, but with no luck. I actually have a laptop arriving hopefully today from @Rashid510 to try to diagnose the problem. I’m hoping to God, it’s something simple, I just want to ride my bike...

Thanks for your response, I was dreading that answer! 😕 I’ve reached out to Rashid so hopefully I hear something back. So to your knowledge, nothing to do with a GFCI in the charger? Is there anyone in the SoCal area that can work on these things? Everything looks completely foreign to me and...

So to clarify, there is a GFCI built into the SM model and removing it should solve my problem?

Yes, the sprinter van was just a lash resort to see if I could get anything but no go. As mine is the SM version with the built-in charger, I’m not sure if there’s a GFCI to remove in there. I just took it over to my friend‘s house which is a much newer construction than mine, tried again and...

Hi guys, new to the forum and new to my 2018 Alta SM. So having just bought it a couple of weeks ago fully charged and with no reports of problems from the previous owner, I went to charge it for the first time this morning and I’m getting the “stopped 103” code. After doing a search here on the...