Brand New Stark Varg EX Won’t Start — No LED, No Charging, No Bluetooth, No Response

[WoodsWeapon]

Did you make an update or used the lock feature? Or did you do something software related before?

No update, or lock use ever. Still waiting on initial reply from Stark. My dealer tells me to bring it in, but it’s a 2 hour drive I’d rather avoid.

 

[markhamr]

Take it to your dealer
stark is f useless

 

[John Lindemann]

Hi everyone,


I’m having a serious issue with my brand new Stark Varg EX, which has less than 2 hours of riding time and has never been crashed or dropped. I’ve only taken it out for short rides on the street (4 times total), and it ran perfectly — until today.

Here’s what happened:

• After 2 days of inactivity (bike stored safely in my garage), I tried to start it, but got no LED activity, it won’t start, no charging response, and no power at all.
• The battery was at 60% the last time I checked.
• The only thing I did differently after my last ride was locking the bike via the Stark app (Settings > Lock your bike)
• Now the Stark Arkenstone phone can't connect via Bluetooth — it's like the bike is completely powered off.

I’ve already tried the following without success:

• Pressed and held the power button for many seconds — no response.
• Tried power button combinations (+/- buttons) — still no response.
• Even after plugging in the charging cable, no blue LED lights up, and pressing the power button again yields nothing.

The bike simply feels completely dead.


Has anyone else experienced something similar?

Any advice or troubleshooting steps would be very helpful before I contact support.


Thanks in advance!


A.I.

This is what happened to my MX1.
The 3.7 Volt DC battery in the VCU discharged to 2.65 vdc. The bike was dead no lights, no noise nothing.
I removed the front fender and then carefully removed the cover from the VCU. The battery is mounted to that cover. I unplugged the battery from the VCU and charged it back to 4 vdc with my bench power supply (you could use any 4 volt dc source to charge). I then reinstalled the battery and VCU cover and the bike came back to life. I charged it and everything was good again.
I believe the switch on the handlebar stuck down when I powered the bike off. If any of the switches stick it drains the VCU battery.
Stark support supplied me with a replacement VCU and switch.
I hope this helps you.
Message me if you have questions.

 

[markhamr]

This site is a wealth of knowledge when it comes to your stark
It would be a lot better if stark just fixed the actual problems.

 

[DaveAusNor]

This site is a wealth of knowledge when it comes to your stark
It would be a lot better if stark just fixed the actual problems.

It seems they did. "Stark support supplied me with a replacement VCU and switch."

Be reasonable mate, you're way too negative towards a new company which is obviously going above and beyond to fix any teething problems with their first products. Never would you get the same level of support from any of the big producers.

 

[markhamr]

Give it up dave
I am still waiting for them to replace my bike with one that actually weighs 118 kgs
Or can complete a actual race. Thats 40 minutes plus 2 laps
DTE is 32 minutes 100 to 0

Stark has never got back to me about any issues.
As for comparing them with other manufactures they are a joke.
Mostly it is just a bunch of paid promotional videos and influencers,
not real racing at all.

 

[DaveAusNor]

Give it up dave
I am still waiting for them to replace my bike with one that actually weighs 118 kgs
Or can complete a actual race. Thats 40 minutes plus 2 laps
DTE is 32 minutes 100 to 0

Stark has never got back to me about any issues.
As for comparing them with other manufactures they are a joke.
Mostly it is just a bunch of paid promotional videos and influencers,
not real racing at all.

Give up what?
My bikes great. Weight not a problem for me but i'm probably a fair bit younger and stronger than you. I think you said you were late 50's and 60kgs or something, so that makes sense that it might be too much to handle for a smaller guy.
Have you actually tried your stark in a competitive moto, or are you speculating that you wouldn't finish? Look at some of the riders Stark has on their bikes doing fine with the equipment.