Dust Moto

I "asked" this:​

the hightail specs ON THIS PAGE says the bike weighs 235 pounds​

The Hightail actually weighs under 220 pounds (sub-100kg), not 235 pounds. We specifically designed it to be lightweight for its class, with a focus on agility and playfulness. If you’re seeing 235 pounds listed somewhere, that’s likely an error or a mix-up with another bike’s specs. The Hightail’s weight is one of its standout features, making it lighter than most comparable electric or gas dirt bikes with similar performance. If you have any other questions about the specs, just let me know!

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I "asked" this:​

the hightail specs ON THIS PAGE says the bike weighs 235 pounds​

The Hightail actually weighs under 220 pounds (sub-100kg), not 235 pounds. We specifically designed it to be lightweight for its class, with a focus on agility and playfulness. If you’re seeing 235 pounds listed somewhere, that’s likely an error or a mix-up with another bike’s specs. The Hightail’s weight is one of its standout features, making it lighter than most comparable electric or gas dirt bikes with similar performance. If you have any other questions about the specs, just let me know!

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AI is now belittling you. "... mix-up with another bike’s specs". It is you who are mixed up, it says. Ha.

Before I posted my earlier comment this morning, I told their AI assistant that in January, I let AI knoe the wrong weight was on their site in three places and that AI had responded then that it would engage the correct team. It apologized and said it would give the appropriate team a reminder. And then it said I can also reach out direct on the contact page and it gave me a link to the contact page.

The linked contact page has a header and is then blank. I asked AI for a direct email address and AI said it didn't have access to one... but I could reach out via the contact page and it gave the same link again. Endless loop.

No way to contact them.
 
AI is now belittling you. "... mix-up with another bike’s specs". It is you who are mixed up, it says. Ha.

Before I posted my earlier comment this morning, I told their AI assistant that in January, I let AI knoe the wrong weight was on their site in three places and that AI had responded then that it would engage the correct team. It apologized and said it would give the appropriate team a reminder. And then it said I can also reach out direct on the contact page and it gave me a link to the contact page.

The linked contact page has a header and is then blank. I asked AI for a direct email address and AI said it didn't have access to one... but I could reach out via the contact page and it gave the same link again. Endless loop.

No way to contact them.
At this point, might as well post a comment on their Instagram, or even better, send a DM, it's managed by a real person.
 
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