EX left me stranded today

[AbnormalWrench]

Anyone else get stranded today? Got an email while at work, saying Stark's cloud server was down causing the app to stop working. Didn't think much about it. I assumed that just meant the display wouldn't function. Got on the bike to head home and just had a solid red light, stuck in neutral.

What genius thought it was a good idea to design it to disable all bikes if the cloud server goes down?

Where do I send my Uber receipt for a refund?

 

[Erwin P]

This is really bad and undefendable.

Bike should always work whatever happens. Although we do like Stark to lock it if a bike gets stolen. I think however that should always involve a manual input with a certain passkey of some sort so no mass stop can happen.