Unresponsive motorcycle

[Bionicman]

Haven’t been home last couple weeks
Bike ran as normal when put up in living room
Turn key on bike & absolutely no response
Plug in charger no response

Will take to dealer later this week for the recall & figure out why it doesn’t run with under 100mi

This is the 1 & only time this bike is a proverbial paper weight next time it will be sold

 

[snydes]

Haven’t been home last couple weeks
Bike ran as normal when put up in living room
Turn key on bike & absolutely no response
Plug in charger no response

Will take to dealer later this week for the recall & figure out why it doesn’t run with under 100mi

This is the 1 & only time this bike is a proverbial paper weight next time it will be sold

That sucks. Hope it’s something simple like a switch. I had to just go and check mine too....

 

[Mark911]

There's got to be a quick "reboot" process. When in doubt, unplug the darn thing. I mean really turn the power off to the control modules by removing the harness connectors (including the main and aux power connectors on the battery pack). That might get it to work.

 

[OneLapper]

Hopefully the dealer isn't far, and is willing to look at it quickly.

On the other hand, I'm glad to read that I'm not the only one that parks their Alta in the living room.

 

[Bionicman]

Going on 3 weeks

 

[teddyquinn]

Going on 3 weeks

 

[Rob41]

Has the dealer given you any updates on the progress? Three weeks is a looooong time.

 

[Bionicman]

Has the dealer given you any updates on the progress? Three weeks is a looooong time.

Yes - Still in process

 

[Rob41]

I know the wait has to be painful. I hope when they find the issue it's one of those things you won't be concerned about happening again.

 

[Bionicman]

waiting on New parts
sounds like a plan is in works for a fix
Waiting

sounds spency if out of warranty!
hopefully "brappin again soon!"

 

[Philip]

hopefully "brappin again soon!"

Zzapping.

 

[Rob41]

waiting on New parts
sounds like a plan is in works for a fix
Waiting

sounds spency if out of warranty!
hopefully "brappin again soon!"

Glad to hear they're taking care of you!

 

[Bionicman]

need to give Kudos when due

I will say ALTA customer service is awesome & personable that I hope continues as they grow

the closest Alta dealer carries Honda, Suzuki, Yamaha, Kawasaki, KTM, Star, Polaris, Indian, Motus among others
I exchanged a few emails with Alta customer service & shortly after received a personal phone call from said dealer service manager to bring my Alta EXR ASAP to troubleshoot my issue!

Now for a dealer with this kinda clout & issues with much larger more established manufacturers to give me a personal call to bring my bike in for immediate attention I find a pretty big deal & commendable - THANK YOU ALTA!

You guys/gals Rock!