Media Review Varg EX [assorted reviews and random videos]
- Thread starter OpaTsupa
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Interview with the Federico Fantini. CEO of Stark Future Italia
[in Italian, auto translate is ok]
I'm listening bit by bit when I find time, will post if anything interesting is mentioned.
Edit:
It's the usual corporate spiel. Nothing technical or any insider perspective.
[in Italian, auto translate is ok]
I'm listening bit by bit when I find time, will post if anything interesting is mentioned.
Edit:
It's the usual corporate spiel. Nothing technical or any insider perspective.
Don’t know how to edit my post so I have to reply to myself!
It seems it comes with the stand charger…not the portable one…I don’t understand why. It has a 140 rear wheel. I also noticed a different toolbox. Overall it looks very neat.
That yt fella lives between me and my dealer. Spoke to the dealer today: the portable charger is not available yet. When you receive your newly delivered SM, it will come with the charging stand. As soon as the portable charger is available, they'll send it to you free of cost - and you get to keep the charging stand.
That’s great! Do you know if paperwork to make it street legal comes with the bike?
That Christopher Nolan action thriller could have been an email.
It's possible there is some actual truth in it.
You mentioned in your thread that you had good support from a certain Benjamin.
Well, if it is the same person I dealt with in May then it's a complete transformation, and that's the most polite way I can put it.
as far as i know there are a minimun of 5 guys named Benjamin working for Stark, dont know if we are talking about the same one
happyinmotion
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- New Zealand
That video sounds like every startup going through huge growth.
Balancing getting new customers with supporting existing customers is just hard but not doing it builds up what I'd call customer debt - the overhang of pissed off people that kills your brand. So good to see Stark admitting their problems and resetting their priorities.
Now that they've improved customer service, can they improve the reliability of the bikes? Coz I understand their defect rate is way higher than it should be - certainly I know too many Stark owners who have major component failures.
Balancing getting new customers with supporting existing customers is just hard but not doing it builds up what I'd call customer debt - the overhang of pissed off people that kills your brand. So good to see Stark admitting their problems and resetting their priorities.
Now that they've improved customer service, can they improve the reliability of the bikes? Coz I understand their defect rate is way higher than it should be - certainly I know too many Stark owners who have major component failures.
