"Action Needed: Secure Your VARG EX Delivery Date"

[Hinkelstein]

Just to answer some of the questions above:

I (Germany) received the bike 10 days after the first announced delivery date.
I always got an answer from their support, It was sometimes OK, sometimes not satisfying but I got an answer.
I received the invoice when I was asking for it and a few days after delivery I was able to download it.
I currently have problems with registration in my town and they made adjustment to the papers to help me out.

So all in all it's not too bad and I think you should be far from fearing to get nothing.
I'm not aligned with them in any way but I know that processes need time to stabilize for young companies
and for that I think they perform suprisingly well.

 

[Gary]

What was your estimated delivery date on the website?

31st March, it is still showing that on the website, and also "Not Started"

 

[Beagle]

davos2410 said:
VIN number is 1560. Paid in full on January 22nd.
My Vin is 1360 paid around the same date in December, so for that period 200 vins have been allocated, or less if they miss out numbers,

Sorry I thought you were talking about production not sales. VIN over 1300 in December that is some serious preorder rush in the first few days.
Then it obviously calmed down but now they're hitting first customers and dealers it's when Stark will see if they reach their sales objectives.

And about production that's VIN 1300 about to be delivered in March, 3 months after bike reveal. They were probably building up the stock before but still seriously impressive. Curious to see if they'll get the same powertrains/battery/red light of death shenanigans with new gen, hopefully not.

 

[davos2410]

31st March, it is still showing that on the website, and also "Not Started"

We'll be on the lookout for Monday.
They'll also send mine on Monday, and I can receive it next week.

 

[DaveAusNor]

davos2410 said:
VIN number is 1560. Paid in full on January 22nd.
My Vin is 1360 paid around the same date in December, so for that period 200 vins have been allocated, or less if they miss out numbers,

I paid around the 10th of Jan, ordered release date and haven't got a VIN yet. so strange, they seems to be prioritising vins for some regions like to US for insurance etc.

 

[gatbagel]

Anyone in the US have an EX received or US shipment tracking info? Support told me my bike was on a ship 18 March and their order status now says “sent” with expected delivery date 28 March.

I don’t believe it will be here that fast but who knows!

My VIN is in the low 900s.

 

[Karinshi]

Just to answer some of the questions above:

I (Germany) received the bike 10 days after the first announced delivery date.
I always got an answer from their support, It was sometimes OK, sometimes not satisfying but I got an answer.
I received the invoice when I was asking for it and a few days after delivery I was able to download it.
I currently have problems with registration in my town and they made adjustment to the papers to help me out.

So all in all it's not too bad and I think you should be far from fearing to get nothing.
I'm not aligned with them in any way but I know that processes need time to stabilize for young companies
and for that I think they perform suprisingly well.

older companys perform a lot worse, for sure

 

[Sunce]

I just got the email:

YOUR VARG EX IS PACKED!​

Expected US delivery (Ohio) 20 April…​

I guess I’m excited, at least it is built now!

I’m in Cleveland and ordered a little after you. I hope to see the same thing soon!

 

[MAVERICK]

They changed my delivery date again to April 27 on the website . I’ve paid full price on launch day (Dec.10) and live 1h from the fucking factory.
I’ve got 3 “weekly delivery update“ confirming the delivery on March 31…
I’m super disappointed

 

[davos2410]

They changed my delivery date again to April 27 on the website . I’ve paid full price on launch day (Dec.10) and live 1h from the fucking factory.
I’ve got 3 “weekly delivery update“ confirming the delivery on March 31…
I’m super disappointed

The same thing happened to me. Paid in full on January 22 and they have changed the delivery date from March 31 to April 27. The wait is getting very long

 

[DaveAusNor]

They changed my delivery date again to April 27 on the website . I’ve paid full price on launch day (Dec.10) and live 1h from the fucking factory.
I’ve got 3 “weekly delivery update“ confirming the delivery on March 31…
I’m super disappointed

That sucks man. I've noticed other people on here that have paid after me have gotten VIN's and early delivery dates too. Even someone that paid as late as February!

 

[Beagle]

They changed my delivery date again to April 27 on the website . I’ve paid full price on launch day (Dec.10) and live 1h from the fucking factory.
I’ve got 3 “weekly delivery update“ confirming the delivery on March 31…
I’m super disappointed

Damn you were my top pick for first EX owner on the forum, that sucks!

In the grand scheme of things, 1 month is not huge delay but I perfectly understand your sentiment.

Don't know what's happening when others have already received their bikes?

 

[BD114]

That sucks man. I've noticed other people on here that have paid after me have gotten VIN's and early delivery dates too. Even someone that paid as late as February!

Yeah what is going on here? Would love a bit more communication and clarification from Stark on this. My estimated delivery date has gone from March 15 to April 28 to May 29 and now today June 18... So much for securing our spot in line? I put a deposit down right away and then paid for it in full around December 20. I'm seeing here and on the FB group that others already have a VIN and are expecting delivery soon and they ordered and paid much later than I did. This is beyond frustrating as I'm going to miss a good chunk of our already short riding season.

 

[Dmitry]

Yeah what is going on here? Would love a bit more communication and clarification from Stark on this. My estimated delivery date has gone from March 15 to April 28 to May 29 and now today June 18... So much for securing our spot in line? I put a deposit down right away and then paid for it in full around December 20. I'm seeing here and on the FB group that others already have a VIN and are expecting delivery soon and they ordered and paid much later than I did. This is beyond frustrating as I'm going to miss a good chunk of our already short riding season.

I have absolutely the the same sequence of events. My bike is paid full in December.

 

[OpaTsupa]

Note to Stark logistics manager:
Prioritize deliveries to sunny lands with interesting terrain.

It's been weeks since first deliveries and I've seen only one report of the bike in the wild. (from France on Facebook)

 

[MAVERICK]

I don’t know what’s going on, but this is incredibly disappointing and frustrating.

I paid in full just a few minutes after the launch on Instagram. I’m pretty sure I was one of the first crazy people to hit the “Pay Now” button. But it turns out there’s no actual queue or system — paying in full didn’t secure anything.

This is crap.

It’s neither fair nor acceptable that people in Germany who paid months after I did have already received their bikes.
I was fully committed to this, but they’ve completely lost credibility.

They better hope this is a mistake and I get the bike next week and that it works great — because otherwise, my feedback about the purchase process is going to be awful.
Honestly, I don’t think they give a shit about our feedback. No amount of automated responses or fake community talk will fix that.

But trust me: community is everything — and this is not how you build a strong and loyal one.

 

[Stark71]

Hi,

Not all in Germany are happy :-(.

I ordered 02.01.2025 and paid full on 06.01.2025. delivery shifted multiple times. Yesterday from 31.03. to 30.04… now it affects the season. My biggest complain is the bad/wrong communication.

YouTuber receives the bike even earlier than announced!!! This is sad.

Anyhow, still looking forward to receive it.

 

[lukambar765@gm]

i order and paid in full on18 february, and the best part is that im from canary islands and in here we dont pay taxes for electrical vehicles and the bike cost me only 10.700€, 60hp version, probably i will upgrade to 80hp later. ETA 5 May

you got a vin already? Ordered 14th of feb in full to poland no vin yet

 

[Karinshi]

Bikes are getting delivered sooner than advertise dates on web/account guys, good news... for the last month ETA was 25 august now id 25 june... (at least for europe) mine was 5 may now is 25 april

 

[lukambar765@gm]

Bikes are getting delivered sooner than advertise dates on web/account guys, good news... for the last month ETA was 25 august now id 25 june... (at least for europe) mine was 5 may now is 25 april

Mine was 5th may now it’s 14th may lol