"Action Needed: Secure Your VARG EX Delivery Date"

[UKLee]

I've had my VIN since Feb ....4XX
Estimated delivery is 14th April.
I asked Stark Sales Support (Probably AI) when I will be updated on delivery.
I was told the Line Status on their Website will only change once the bike has been shipped and again once the bike has been delivered.
Once your bike has left our warehouse, we will email you to update you. Once the bike is closer to its destination, the hauler will call you directly to arrange the delivery.
For the most up-to-date information on your VARG’s estimated arrival, please visit your Stark account at www.starkfuture.com, where any updates will be reflected in real-time.

View attachment 13579
I hope dealers are more reliable than the information direct from Stark.
I ordered direct on 10th Dec with a deposit, then paid in full on 18th Dec.....

I see that dealers in the UK have received bikes and also some influencers, guess I just need to be patient and wait for the knock on my door

Stark are Even giving them away no doubt on the understanding they say good things about it and keep problems quiet. Stinks people paid in full last year and this is going on, Stark are just not trustworthy in so many ways.

1.7K views · 94 reactions | At the @britishendurochampionship, we’re always looking ahead to the future of enduro. That’s why we’re excited to welcome the brand-new @stark__future #StarkVARGEX to the championship! ⚡️ Our goal is to introduce an elect

At the @britishendurochampionship, we’re always looking ahead to the future of enduro. That’s why we’re excited to welcome the brand-new @stark__future #StarkVARGEX to the championship! ⚡️ Our goal...

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[BD114]

They called me today. The guy said that the problem is with Transport Canada. For some reason, the final paperwork has not yet been completed, and that is causing the delay. Stark can't even deliver the bikes to the warehouse in Canada. Unfortunately, there is no more information, and we have to wait until our government finishes the job.

Thank you for posting that. It would have been nice if stark could have communicated this to me even after going back and forth avoiding the actual reason for the delay after I kept asking.. not sure why they wouldn’t just tell me that, as it shifts the blame to Transport Canada.

Unfortunately knowing it’s our government causing the delay, I have little faith it will be handled in a reasonable timeframe.. might end up missing the entire season.

 

[Beagle]

The dealer has received the VIN of my bike and it is scheduled to be shipped next week. VIN ...00025XX

VIN over 2500?

 

[Lost]

Thank you for posting that. It would have been nice if stark could have communicated this to me even after going back and forth avoiding the actual reason for the delay after I kept asking.. not sure why they wouldn’t just tell me that, as it shifts the blame to Transport Canada.

Unfortunately knowing it’s our government causing the delay, I have little faith it will be handled in a reasonable timeframe.. might end up missing the entire season.

Seems unlikely that it's actually anything to do with Transport Canada as I'm in Spain and still unable to register mine. Stark are blaming the DGT (the body that homologates vehicles here).
I think personally that Stark greatly over estimated how quickly they could Legalise the EX which has created ANOTHER bottleneck....

 

[Beagle]

People have registered them in France and Germany so there should not be any homologation issues in the EU. Delivery delays are another matter.

 

[Lost]

Each country in the EU has it's own homologation agency. The rules they follow are EU wide, how each agency interprets and their timelines for completion are individual.

I know in Germany, the first few people to get theirs registered had a quite a back and forth between Stark and the TUV.

I know nothing about how France was handled...

The funny thing is, some people here actually have all their documentation, but not their bikes. Where as there are currently 16 that I know have been delivered, still with no paperwork...

 

[Karinshi]

Yep, i have all the paperwork, the COC, CON, Invoice, and the technical sheet for Spain that just arrive 2 days ago on my email as a new document, it seems that i can already go an register my bike but i dont have it yet jajaja it suposed to arrive on monday 14 april

 

[MAVERICK]

I’ve got my bike but no paperwork so can’t register yet… ‍ I hope I will receive the paperwork soon!

 

[Bosch]

Just had an update from Stark
Bike has shipped and should be with me 17th April
There is a good YouTube video from Bike World on the EX

 

[Lost]

Yep, i have all the paperwork, the COC, CON, Invoice, and the technical sheet for Spain that just arrive 2 days ago on my email as a new document, it seems that i can already go an register my bike but i dont have it yet jajaja it suposed to arrive on monday 14 april

That hurts my soul...
If I were you, get it registered as soon as you can. I'm sure there will be problems.

 

[Lost]

I’ve got my bike but no paperwork so can’t register yet… ‍ I hope I will receive the paperwork soon!

So annoying.

 

[OpaTsupa]

Still pretty quiet after a month since first deliveries.

I'm wondering if anyone has placed an order in the last few weeks.
What delivery date did you receive?
Site is showing 25. May.

 

[Karinshi]

Still pretty quiet after a month since first deliveries.

I'm wondering if anyone has placed an order in the last few weeks.
What delivery date did you receive?
Site is showing 25. May.

Shipments are being quite accurate right now, even the vast majority are arriving before the estimated date, they are working quite quickly

 

[Sunce]

Shipments are being quite accurate right now, even the vast majority are arriving before the estimated date, they are working quite quickly

Mine said for the 13th of April ,yesterday. I assume I’m a week away from delivery or maybe I get lucky
Edit. Spoke to support they said I’m likely a month away from getting mine. vin 222x

 

[sconnors11]

My VIN is 001XX, ordered 10 December. I was supposed to get delivery yesterday per the Ekho dealer site, got a call from ekho/Stark last week saying to be ready to sign off on documents, but the financial documents are still locked and no calls from a delivery service. So disappointing!

 

[Flypigs]

I got a call yesterday to finalize financing or payment: My EX, VIN 09xx, was ordered on December 14th and arrived at the New York port on Friday (April 11). They expected 5 days to clear customs and "a week or two" to get to the dealer in Maryland. It's starting to feel real now.

Looking forward to this!

 

[MAVERICK]

Just got my number plate and insurance in Spain! I'm finally ROAD LEGAL! Stay faithful!

 

[sconnors11]

I just spoke to Ekho… bike is another couple weeks out, which means I’ll miss the last big ride of the season. I canceled the order and will reconsider in September or October. Someone else will get a bike that much sooner. Good luck, folks!