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Finally got new battery delivered to shop today so fingers crossed its all good. The first sign was when the handset wasn't connecting to bike. While in process of trying to diagnose the problem an audible hiss sound came from main battery plug so am glad they sent new battery... time will tell

So has been two weeks since Stark Support bricked my bike. Had purple(Magenta for the snobs) SOLID light after removing charger so contacted Support who have been awesome... but while trying to diagnose my issue on video conf call logged into my bike and asked if I just turned bike off and on...