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I got this email today: Hey Dust Preorder Crew, We are now a few months out from starting Hightail production and we’re writing from our headquarters in Bend to share the details of this final phase. Since we last spoke the Beta bikes have been built and tested. We are no longer asking “Can...

If you are still in warranty, Stark should help. If not: I believe this link is the right connectors, you could buy a couple just to get the seals. There are variations with 2,3,4,6, or 8 pins...

OK, I sent them a message on IG

Open a ticket through Sam on the the stark support page. When you receive the ticket opened acknowledgement email, reply with a link to your video so the Stark support can view, listen, and respond.

I "asked" this: the hightail specs ON THIS PAGE says the bike weighs 235 pounds The Hightail actually weighs under 220 pounds (sub-100kg), not 235 pounds. We specifically designed it to be lightweight for its class, with a focus on agility and playfulness. If you’re seeing 235 pounds listed...

It's a 14-50 not a 14-30

Well that manual shows a Nema 14-50 plug, and someone said it doesn't really use 3 phases, so it should be fairly easy to use in the US. My generator has a 14-50 outlet.

It really is unfortunate that Stark elected to use a cell phone for the display. I haven’t heard of any Stark owners that are happy with the phone as a display.

Ask Sam (AI) Log In with your weight and you might get an answer? Do you know if the bike has soft/medium/hard springs?

I did the survey on a computer, and it seemed legit, my system didn't detect any threats.

I did some searching and found at least one guy who thought his screen was broken, but it was only the screen protector that was actually broken. Aside from that possibility, it seems that you have to replace the entire phone. I'm guessing that There is probably a compatible replacement screen...

Google translate of post #1: I have noticed a considerable increase in autonomy by using the regenerative brake only when I have to slow it down and when I have to slow down and use the regenerative brake as a real brake itself. You can use the fine mode at 100%, changing the map (1 map 0%, 2...

This is incorrect, the docking stations are different. If you are going to ask AI, it might be better to ask Stark's AI (Sam) So I asked Sam and it seems that Stark offers a screen protector for the Arkenstone: Reply from Sam: No, an MX 1.0 Stark Phone screen protector or case should not be...

I doubt it, the BV6300 Pro is the phone that came on the MX1

I had an Ultra bee for a while when I was waiting for my Stark. It was a great bike, a lot of fun, a great value for the money ($6500 brand new in 2023). But I wouldn't order one from that link; Based on the provided search results, surronoutdoors.com appears to be a highly suspicious, likely...

I think that will be fine, but if you want more room, you need either a longer chain, or a smaller sprocket.

Sounds like you have Svag installed on your Stark phone, so yes, you just need to get Svag connected before the Stark app connects. In my case, I usually use Svag on my iPhone, so I usually turn the Stark phone off before connecting Svag on my iPhone

You can just turn Bluetooth off on your stark phone so it disconnects from the bike. The bike will only connect to one phone at a time, so if it’s already connected to the stark phone, you can’t connect with Svag.

O no! Are you on an EX or MX1.2? Just wondering if the MX 1 will also get cut off from Svag.

That sounds reasonable for an MX1, a 1.2 should theoretically get about 10% more, but there are many factors that affect range. Are you a big guy, like 250 lbs? And btw, I’m 66, and am also hoping for another 10 years riding gnarly single track 👴🏼😎 Well, at least 5.