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Thanks. I will do the same. I bought mine direct from Stark but kind of wished I bought from a dealer so that all these annoying issues would be taken care of. It was tjhe same money but a long drive of course. The issue with my charger does not appear to be similar to the problems they had...

I had the same issue everyone else is having, plug in charger and no fan running and no charge. I left it in for an hour or so and actually lost about 11%! The instructions you have above looks like the chatbot response and I've tried all that, if there's not an update in the phone to apply to...

I'm having the exact same issue and sent it to Stark with the support ticket this morning. There is no "update button", the updates get applied automatically. Right now, our bikes and phones think they have the latest updates. I also had a problem with my charger so they are sending me a new one.

I had the same issue on a brand-new bike that I received Monday. Charger would not operate so I had to borrow a friend's charger. No issue charging with his. Stark is sending me a new charger..