Stark Varg battery drained?

[Scout.jordan]

Hey everyone, I went to get out to rip around my stark today and when i went to turn it on it only flashed a red light, and when i hold the power button it only displays a red light as well. It appeared to drain my battery because the phone shut off as well and when i went to turn it on it showed 1%. I do not know the fix to this, i heard from other people that i might need a whole new battery?? Please let me know if you have a fix for this or have more information, i am stumped. thank you.

 

[LTJ]

Did you try contacting stark futures? They have been pretty responsive to my questions.

 

[Scout.jordan]

Did you try contacting stark futures? They have been pretty responsive to my questions.

I contacted them, at first they were not very responsive, but when they saw that it was a more serious problem they responded more. I sent them a video of my problem and they said that it is the battery at fault. I gave them my address and the new battery will be here in 5 days. However this obviously should not be happening to the battery, i asked why it happened and they are going to do more research when i send the battery back and they can make updates due to what’s wrong. I believe it is something with the new update that increases range. Super glad Stark is a great company and sending me a new battery!

 

[LTJ]

Nice! Hope you get it resolved!!! I hope Stark remains on top of it for customer service and doesn’t turn into KTM.

 

[LTJ]

BTW, I learned to totally shut down the bike to conserve battery during storage. Hole down both up and down buttons on the controller until the light flashes white. Did that a few weeks ago and the battery has not lost any charge while sitting idle. The phone however does drain. The phone took 8 hours to charge which I thought was odd.

 

[Chadx]

BTW, I learned to totally shut down the bike to conserve battery during storage. Hole down both up and down buttons on the controller until the light flashes white. Did that a few weeks ago and the battery has not lost any charge while sitting idle. The phone however does drain. The phone took 8 hours to charge which I thought was odd.

Important to pull the phone out of the cradle and power it down as well and then you can put it back in the cradle or bring it inside. Phone can be charged with USB C cord right before you use it again so the bike doesn't have to charge it. Some wireless charging pads work on the phone as well, but not all. I found our main wireless charging pad doesn't work, but two of my other ones (all three are different brands) do work. And, the wireless charging in my pickup works so on Monday's ride, I charged up the Stark phone that way on my 1 hour drive to the riding area.