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All other screws appeared to be intact. This screw was lodged under the cover and had to have been left in as it was reassembled. Pretty sure this was a reconditioned battery put into a new unit.

Well, it appears to be good now! I'll do some testing later this week but I couldn't wait to at least turn on the key and see what happened. HUGE thanks to @OneLapper for his assistance with this matter! I learned a ton and hopefully will be able to help others in need when the time comes.

Couple of theories but only guessing now. I do know that all the other screws are intact so this was an extra.

Was in there loose. Cell group is charging. We'll see if any damage was done. Fingers crossed that it is ok

My wife is always telling me that I have a screw loose buying some of the things I purchase but to be honest I didn't realize it until today! Thanks to @OneLapper for helping me with finding the culprit to my one low voltage P-Group. Look closely!

Seemed like a very reasonable price

Street title. Worth a call? 2017 Other Makes Alta Red Shift | eBay

Taking the battery out is quite straight forward using method offered by @Philip . Got it out alone but feeling like I'm going to have extra hands around when it's time to put it back in! Hoping to get with @OneLapper and investigate.

Yeah... I've done the tape thing already! Lol!

Well, I wont be riding this until I get it repaired. Time to remove a battery pack!

Will that cell remain at that voltage until the others catch up (down)?

So, no riding the bike until that cell group is repaired? If that's your recommendation, I'll get the battery out in the next few weeks. Possible that you can repair?

Wish I would have known you then! lol! I'm still optimistic!!

I wanted to get the battery down to about 15% and try to charge so I did run the bike on our dyno (raining here hard but at least its not snow!) and got the battery down to about 13%. I then hooked up the rapid charger and the fan came on which was not happening before but... It stops charging...

Code 35 and 36. This has been on since the second ride I took on it. I was able to clear with the dealer software after recharging to 100%. The codes would come back on after running it to about 50% SOC. I did run the bike on our dyno to get the battery down to about 13%. I then hooked up the...

I have the engineering software working thanks to @TCMB371 Here are a couple of pictures. I do not think I have a charging issue but instead a communication issue. Battery seems to be fully charged. There is one low cell but likely a broken weld? I'd ride it today to see what happens with the...

I am attaching a shot from the dealer version of the software that I already have as the dealer gave me the shops laptop when I bought the bike. It appears to be identical to the engineering software for the dash view. The voltages total 342.59 but shows 22.08 soc.

I will hopefully get one tomorrow (monday) morning. I have the engineering software installed but have not tried it out yet. Thanks for the help folks. I'm determined to get this figured out.

Tried a known good charger and the bike still thinks it is fully charged and appears to go into balance mode although it is only showing 21% soc. I have downloaded the engineering version and will be working on the bike again early next week. On another note the bike I borrowed the charger from...

Do I dare ask why?