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Sweet! Glad to hear you are up and running. This is definitely a great forum. Of course, now that you are an expert in MultiTool, and you have a working laptop, you can be the regional go-to guy and help out your local Alta brothers and sisters with their computer and firmware woes. Time to...

Sounds a little suspicious. 12k miles on an MXR with 30 hours on it??? What is that, like 400 miles for every hour of battery use? No title. Listed for $10k, then $7k then $4k. Watch out for “no keys” or “I am out of the country, but it is in storage.” Ride before you buy.

If you go with the Thinkpad/Yoga 11E that @Rashid510 listed above, you'll want to just install Ubuntu. I found that 4GB wasn't enough to run VirtualBox under Windows, as it was just too slow to even install Ubuntu. I had to update the machine to the max (8GB) of RAM to run it at all, and it...

I would agree that the process is not for an inexperienced computer person. But it sounds like you might have some help. @TCMB371 instructions are very thorough though. I actually picked up a used laptop from ebay for $50 to use as a dedicated Alta laptop. Had to put at least 8GB in it to run...

I'm actually surprised some of our Pennsylvania local members like @snydes @mrs. snydes, @Mikec265 or @Trialsman haven't chimed in. Any of you guys close to NW Pennsylvania? I assume you have Multitool and a spare charger to help test with? Don't want to volunteer anyone, but always easier to...

Ha! I dare you to push you bike from room to room inside your neighbor's house while they are asleep. (And we want video, or it didn't happen.) HEADLINE: Suspect captured creeping through neighbor's house on ultra-silent electric bike, searching for spare electricity. "I was just looking...

I think #320 is in the range of 2018 MXRs that can potentially have a higher risk of having the wire-bond issue (does anyone have the range list handy?). However, that being said, very few bikes in that range will ever develop an issue, so I don’t want to discourage your purchasing decision...

VIN?

Sounds like the correct connections. Probably need the firmware update. Have you tried hitting the middle button? I think @zootie might have found that one. You would need to buy the cables for MultiTool. There are links in the thread @TCMB371 posted. It looks like you are in Pennsylvania...

Can you describe how your L14-30 adapter was wired? You said it was wired “correctly” but that’s not exactly useful for diagnosis. There are some similar threads on wiring Here: Help! New Redshift EXR- Cannot charge

So, who is selling the bike, and what are the last 3 digits of the VIN? We can probably give a bit of a risk estimate.

Sure, you can see pics of a few 2019 MXRs in the classified section. Here’s a pic of one.

230v 50hz is European standard.

Did any of them pass you?

When you put the camera in a sock, it makes the video look a little... sock-y? Sock-eyed? Like the inside of a sock. You could use a sheer stocking, but then it just looks like you are filming a first-person robbery scene with pantyhose on your head. Not the look I'm really going for in my...

Oh Alta, goddess of 350v electric-powered winged-chariots, please forgive your humble pilot, for I have sinned. It has been 24 hours since I rode and I have not yet washed the sacred mud from upon its sleek countenance. Please grant your lowly pilot forgiveness for the transgression and bless us...

On just the headlights, or the whole van?

It is also in the manual, page 76. We have the manuals posted on the forum. Actually some pretty good pics of most operations. 2017 & 2018-2019 Alta Redshift Owners Manual

Clearly, it is the suspension in the system. Compensates for head flex and gives it that plush ride you want on a cargo bike. On a budget, of course.

Spectators at the track: Dude, why are you pissing on your generator? Philip: I am applying potent electrolyte solutions to increase efficiency during electron transfer operations. So back off, man... I’m a scientist. <shakes and tucks>