Firmware update by owner

[Alta_mxr]

does anyone know the time table on owner executed firmware update ability.

 

[Silent But Dirty]

does anyone know the time table on owner executed firmware update ability.

Technically you can already do this, but first you need to purchase the special laptop and cable.

 

[Alta_mxr]

Shoot I guess I should have said a reasonable $$ way for owners to update their own bikes. Already have a couple laptops don't really need another.

 

[Speedkills]

I wonder what’s with the special laptop? I would think they could sell the adapter and software even if compatibility was limited to a single laptop, having to buy the actual laptop from them is a bit odd.

 

[snydes]

I wonder what’s with the special laptop? I would think they could sell the adapter and software even if compatibility was limited to a single laptop, having to buy the actual laptop from them is a bit odd.

Yeah I agree. What is the deal there? How about our dealers @Elite Motorsports and @HudsonValleyMotorcycles ? Is that laptop something they built?

 

[OneLapper]

Very common for OEMs to supply the diagnostic laptop. If something goes wrong with it, the dealer ships it back and gets another withing a day (ideally). Deere was doing this 10 years ago. Of course, now they use wifi, sat and G3 to communicate with their top of the line equipment......

 

[rayivers]

Very common for OEMs to supply the diagnostic laptop.

Zero certainly does, using a security dongle & interface cable. I've checked two of them out briefly over the tech's shoulder, one appeared to have a program open in a DOS window.

 

[strider]

Tesla is the same. Also I believe you can only rent one if you're in MA (they were taken to court there over right to repair).

My assumption is that they don't want to troubleshoot someone's 20 year old laptop, how knows what other software is on it, etc. Plus the thing could have malware on it that sends their data out to shady people, etc. If an update fails they need to know that it's the bike and not the laptop. If the laptop croaks halfway through the update it may brick the bike....

 

[snydes]

Tesla is the same. Also I believe you can only rent one if you're in MA (they were taken to court there over right to repair).

My assumption is that they don't want to troubleshoot someone's 20 year old laptop, how knows what other software is on it, etc. Plus the thing could have malware on it that sends their data out to shady people, etc. If an update fails they need to know that it's the bike and not the laptop. If the laptop croaks halfway through the update it may brick the bike....

That makes very good sense.