Solved HELP Power jerking after Drivetrain replacement (GEN2)

[Theo]

Whatever you decide to tell Stark is up to you, but I second the suggestion of keeping it polite and diplomatic. Also remember that the person you are talking to probably isn't personally responsible for your issues, so it's also a matter of respect. You do sound like a polite person, but sometimes in these situations we -including me- tend to drop some F-bombs and end up being offensive when we just wanted to be defensive.

That said, technically I've noticed that the inverter was diagnosed to be manlunctioning after a battery replacement, so I tend to suppose that the new battery has caused this issue. A possible explanation could IMHO be that this new battery either delivers power in an erratic way or that it has damaged the inverter, for example maybe the precharge circuit is faulty and has delivered too much current to the inverter, damaging the DC link capacitor or the inverter itself.
Here is an explanation of what I'm talking about, if it's needed:

However, it's just a guess that is as good as yours since I don't have first hand experience, I just have developed an interest for this stuff.

 

[Chaconne]

I imagine the process from when i file the complaint on the consumer action union will take several months, if not years, (specially here in Spain, the land of the lazy) until i get a solution or a new bike, and during all that time i will be without it

Stark is lucky you aren't that like UKLee he would have sent Scotland Yard to arrest the entire company... They would have been sentencing Wass to work on Jaguars for 10 years as punishment... Or maybe it would have been until Wass got those Jags fixed and that would have been a life sentence.

 

[Karinshi]

Whatever you decide to tell Stark is up to you, but I second the suggestion of keeping it polite and diplomatic. Also remember that the person you are talking to probably isn't personally responsible for your issues, so it's also a matter of respect. You do sound like a polite person, but sometimes in these situations we -including me- tend to drop some F-bombs and end up being offensive when we just wanted to be defensive.

That said, technically I've noticed that the inverter was diagnosed to be manlunctioning after a battery replacement, so I tend to suppose that the new battery has caused this issue. A possible explanation could IMHO be that this new battery either delivers power in an erratic way or that it has damaged the inverter, for example maybe the precharge circuit is faulty and has delivered too much current to the inverter, damaging the DC link capacitor or the inverter itself.
Here is an explanation of what I'm talking about, if it's needed:

However, it's just a guess that is as good as yours since I don't have first hand experience, I just have developed an interest for this stuff.

Totally valid words...

My battery wasn't replaced, they told me it was in good condition several times because i asked them so many times to check it. The problem was with the inverter. When they replaced it, the charging problem was fixed, but it seems the mechanic did something wrong, and now the motorcycle is jerking. They keep trying new parts, but they can't find the problem.

I'm going to wait one more time, and if they don't fix it, I'll try to demand a new bike politely. I can file a complaint with Stark before going to the consumer protection agency.

I repeat, I've had this problem for 7 months, which is an excessive amount of time, and the law should have been able to protect me without any issues

It's taken so long because at first they told me to do different things, like 24-hour slow charges, completing several full charge cycles, etc. Then there was a time when if the charging stopped, but if i unplugged the cable and plugged it back in, the charging would continue and reach 100% after doing that like 10 times because it was stoping every 3/4 percent.. It was very frustrating. But i continued like that for a while because I got tired of battling with Stark via email. Until I was completely fed up and complained again, and now we're at this point where they decided to replace the inverter, but the mechanic messed it up.

Thank you guys for all the implication and opinions. I love Stark and the bike, just bad luck i guess.

 

[Theo]

My battery wasn't replaced

Oops, sorry, I thought I remembered it was but after having re-read your first post, I see that I remembered wrong.

 

[Karinshi]

Oops, sorry, I thought I remembered it was but after having re-read your first post, I see that I remembered wrong.

no problem at all, i was just viewing the video you attached and is very interesting