Stark varg support is the worst

[Erwin P]

They should just stop the phone dash thing. It's beyond hopeless.

My experience with support is way better than average in this topic. The the phone on both the MX1.0 and the EX are always looking for ways to make trouble.

 

[heinkelstefan]

It's sad and, of course, absolutely comforting to hear that the "phone" thing is hopeless from somebody like you.
The times I felt like a complete and utter idiot for not getting ot to "dash" mode etc......

I'd love to know how that discrepancy in support experience comes from!

 

[Erwin P]

The EX dash so far seems better than my early MX gen 1. But still often won't go on with the bike. But taking it out and turn it on with the manual button often does it. But it should just work. I have never have dashes not coming on with the multitude of bikes i had/have. Even the most finiky Italian bikes have dashes that work 100% of the time.

The discrepancy is probably in the fact that i'm communicating technical issues throughout a large industrial organisation on a regular basis.
That makes contact with Stark's tech support actually really smooth.

Only thing is that the never got my MX 1.0 dash to be 100% reliable, although it did get better over time. In the beginning it was maybe 5% reliable, now we're around 90%.