Sorry to hear that.I have a new motor on the way for mine, mine locked up. I also had a battery fault straight out of the crate that I have already changed.
I have undone every bolt on the bike and I have 2.3hrs on it....
Is it locked because of a mechanical problem like seized bearings or electric like the motor stuck in one position?
Did it lock while in motion or you turned it on and it was locked??