Just weighing in here as we wait for news with some recent purchase info and thoughts in lieu of a new thread...I bought my RedShift EXR on 10/13/18. Going back to the dealer several days later to order a new rear fender tail - yeh, looped it getting used to the torque,lol - we called Alta Parts after he got a blank page on his dealer order site. No one answered the phone. We did get an "order pending" finally online.
I tried to register my new bike thru the dealer portal as requested by Alta and it had been taken offline.
Then having read about a Throttle Electrical glitch recall, we looked it up and it had been downloaded onto his Alta laptop, so we downloaded it and applied to the bike. It remapped the throttle map due to a reported problem that when abruptly closing the throttle, the bike motor would not "turn off abruptly" which would not only suck on the trail, but would super suck in traffic!!
All other Alta to Dealer uploads to date were also loaded to the bike - so I'm up to snuff.
I didn't think ask and do not know how the setup was for Alta dealers as being able to use/reuse Alta electrical diagrams/files/fixes/reboots, but wouldn't the dealer not retain all the working files and such for future use to "repair" glitches for use upon purchasing the dealer agreement ? Maybe earlier buyers will be able to make use of this perhaps? Or, is such stuff proprietary and made inoperable now by Alta somehow ? I guess we can hope for this to be released if not retained by the dealers on their Alta laptops ?
Anyhoo, back to anxiously waiting "fo'goot news", doing some backyard silent moto and watching Alabama football on TIVO because I'll ride over watching Bama any Saturday !