Stark replied to my paperwork request
The CoN was available to download from the website (through the order)
The CoC is “in the post”
The new challenge from Stark is I now need to pay the VAT then claim this back from Stark.
Apparently, although I have already paid Stark for the VAT in Dec, they have not paid the taxman.
I am now checking they have correctly imported the bike, as I need the paperwork from the import to get a tax bill.
Oh, the bike is great…..the Stark Customer Service is not.
The CoN was available to download from the website (through the order)
The CoC is “in the post”
The new challenge from Stark is I now need to pay the VAT then claim this back from Stark.
Apparently, although I have already paid Stark for the VAT in Dec, they have not paid the taxman.
I am now checking they have correctly imported the bike, as I need the paperwork from the import to get a tax bill.
Oh, the bike is great…..the Stark Customer Service is not.