How-To : Install and Use Alta Multitool Software

[Jayfox911]

Just finished following the instructions. everything worked as expected. Thanks for the information and videos.

 

[TCMB371]

I'm glad everyone is finding these tutorials helpful. I wanted to add an additional tip for updating firmware on the bikes:

The "Open" button inside the Loader tab is way easier (and actually more powerful) to use than the "Update Firmware" button in the Versions tab. When using the function inside the Loader tab, there's no need to mess with the JSON file, and no need to place files in a specific directory. You simply select the directory where the firmware file (.zip extension) is located (from the download). Furthermore, for advanced use cases, lets say you're replacing a display on the bike, you may only want to load the firmware for the display, instead of "reflashing" the whole bike again. To do this, first unzip the [firmwarename].zip file so that each of the individual .aebin files are extracted. Then, use the "Open" button within the Loader tab and select the specific .aebin file for the display.

Note: If "Waiting for Target" is displayed for more than about 10 seconds inside the progress bar for any component, simply turn the key off on the bike until the blinking blue light on top of the battery pack (look through left side shroud gills) stops blinking, and then turn the key back to On. The update process should start after that.

I also want to give a PSA:

If you intend to try to "mix and match" .aebin files from different firmware pack versions for whatever reason, do so at your own risk. In some cases this will work (a few of us have done this), however you may run into compatibility issues between microcontrollers.

 

[Marlle]

Hi

Thanks for some great tutorials, in terms of installing the MT.

Im trying to get install the MT ect. But i keep getting this message?. Does anyone got some tricks up their sleve i can try?.



Thanks

 

[schwankl]

@Marlle - VT-x is a cpu feature used by virtualization software like virtualbox. Its usually an option in your bios. Here is more details on how to enable it: Virtualization (VT-x/AMD-V) - Enabling virtualization on your computer for running 2N® Access Commander - FAQ - 2N WIKI

 

[Marlle]

@schwankl i have enabled the vt-x in the bios. The strange thing is that when testing with securAble is says that the processor doesn’t support hardware virtualization?

 

[schwankl]

try disabling Microsloth Hyper-V : VT-x is not available, but is enabled in BIOS . ... or create the ubuntu vm using hyper-v instead of virtualbox: Create a Virtual Machine with Hyper-V

 

[C5tor]

@schwankl i have enabled the vt-x in the bios. The strange thing is that when testing with securAble is says that the processor doesn’t support hardware virtualization?

View attachment 4065

View attachment 4066

I had the same issue on a machine with only 4GB. I upgraded it to 8GB and the problem went away. I had previously enabled virtualization in the bios and disabled hyper-v, but said it didn’t support it until it had enough memory to swap.

 

[Marlle]

My laptop is a 8GB, so I don’t think it’s a matter of to little capacity.

Maybe I should try with a new clean laptop an see how it turns out.

 

[Marlle]

After typing this command it asks for a password?. I cant type anything, so what am i missing?

Thanks

 

[Jayfox911]

After typing this command it asks for a password?. I cant type anything, so what am i missing?

Thanks

View attachment 4125

The text doesn’t show up but it’s there. It should be your admin/main user password you used when you created the vm.

 

[Marlle]

Next issue is when trying to create the shortcut, i get this message when using the first command in the terminal: Missing operand after sudo chmod -R a+rwx/home/redshift/.alta

Anyone has a fix for that?.

Thanks

 

[Jayfox911]

Next issue is when trying to create the shortcut, i get this message when using the first command in the terminal: Missing operand after sudo chmod -R a+rwx/home/redshift/.alta

Anyone has a fix for that?.

Thanks

Looks like you are missing a space after the rwx before the /

 

[Marlle]

I finally got the mt to work, and now it has begun to upload data. Just how much data is there? The bike has been synchronizing most of the day, and it’s still going.

It says it has reached file 77/80.

 

[Rashid510]

I finally got the mt to work, and now it has begun to upload data. Just how much data is there? The bike has been synchronizing most of the day, and it’s still going.

It says it has reached file 77/80.

Ehhh that does not really do much anymore (server with that data "sending" doesnt work)

 

[TCMB371]

I finally got the mt to work, and now it has begun to upload data. Just how much data is there? The bike has been synchronizing most of the day, and it’s still going.

It says it has reached file 77/80.

All Redshifts record data logs when the key is turned on. The number of stored logs you have depends on how long you've had the bike and how many key on events there have been. Unless you really care to see all of the logs for your past key-on events, you don't have to wait for MT to download all of them. Downloading the logs off the bike takes quite a while.

 

[Marlle]

I cant see the .alta directory when i acces the files?. I know its in danish but as you can see the .alta directory isen`t there.



Another thing is that i get these 2 faults i cant clear in the mt? Is this normal when the model is a mxr.

 

[snydes]

That folder is hidden. You have to view hidden files/folders for it to display.

 

[TCMB371]

Don't worry about the low beam and aux flags on MX/MXR.

.Alta directory is probably hidden.

 

[Jayfox911]

Don't worry about the low beam and aux flags on MX/MXR.

.Alta directory is probably hidden.

I updated a friends MX that had a low beam fault. After the firmware flash the low beam fault went away.

also after the firmware flash the motor sync has required.

 

[TCMB371]

I updated a friends MX that had a low beam fault. After the firmware flash the low beam fault went away.

also after the firmware flash the motor sync has required.

Yeah motor sync may be required after firmware update if the bike originally had early firmware on it. It seems like the timing algorithm is a bit stricter with newer firmware. I've seen bikes that won't time at all on the new firmware, and it took some Macgyvering to get it to time.