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This is normal, unfortunately. If the Anker unit is plugged into 110V, you cannot get 240V out of it. Unplug it first, then you will get 240V, and then you will be able to charge your Varg/Redshift/etc. with 240V.My friend just got his 3800 and when plugged in the L14-30 port the stark power converter just clicks. Did you get yours yet? Does it charge? I'm thinking the wiring is not correct for the stark and will need another adapter.
It is a shortcoming of this thing, it is sorta described in a very coded language in their FAQ.