New App update and subscription option

[AL_V]

Race mode is already free on current MX is it not…?

Will an update be removing that from my app when it updates now?

I think it’s a free trial, but will eventually require a subscription.

 

[Raindog]

I shot them an email back after the video email saying this...

Great, apparently this update leaves out basically everyone who has purchased an MX in the last couple years.

Actually got a fairly quick response...

No, it will be launched on the MX as well.
Once deployed you will get a the normal notification to update the APP.

This was from the marketing director at Stark

 

[Swank171]

Haha, I won’t be updating!

 

[Swank171]

Wondering if I should just part with my gen 1 and wait a year and see what is new.

Anyone wanna talk me out of it? What reason to stay? MX abandoned, initial promises not met and we already have the subscription model. Hmmm.

 

[Raindog]

How did you get that out of what I wrote?

 

[Swank171]

How did you get that out of what I wrote?

It’s a general thought directed to the thread here in the forum.

Not an e mail chain response to YOU individually….

I’m an original order and I know some of us who ordered the first day or first week feel like we got the shaft. And continue to get it through broken promises. These updates come out and further alienate the early support/investments those of us who believed in them when they hardly had a prototype.

 

[Beagle]

It’s a general thought directed to the thread here in the forum.

Not an e mail chain response to YOU individually….

I’m an original order and I know some of us who ordered the first day or first week feel like we got the shaft. And continue to get it through broken promises. These updates come out and further alienate the early support/investments those of us who believed in them when they hardly had a prototype.

Not sure I follow you.
I don't like the SaaS model, paying to unlock extra features but what would be real bad would be Stark not offering this update with these new possibilities for the MX.
When the update comes you'll just have more possibilities, unfortunately paying, similar to what EX owners, who ordered a couple of years later, can have.

 

[bodacious swgr]

It’s a general thought directed to the thread here in the forum.

Not an e mail chain response to YOU individually….

I’m an original order and I know some of us who ordered the first day or first week feel like we got the shaft. And continue to get it through broken promises. These updates come out and further alienate the early support/investments those of us who believed in them when they hardly had a prototype.

Heavily agree with this. As someone who also preordered day 1 Stark has continually left me with disappointment. First they undercut the price of all models (twice) and now free features they teased in all the marketing are apparently part of a paid subscription for a bike we already own?

I get putting the GPS thing behind a pay wall but the ability to adjust power curves and enable race mode should not be paid features lol. Not to mention there are also a million other “trail app” alternatives to what stark is offering that probably have a much more sophisticated network of places to explore.

Is Stark a new company and should they get some leeway? Sure, but this just simply bad business practice. At this point I would’ve already abandoned ship but unfortunately they basically have zero competition when it comes to full-size real electric dirt bikes. Can’t way for one of the OEMs to release something solid so these guys learn to value their customer base a little bit more.